Artificial intelligence (AI) chatbots are quickly becoming a larger part of the patient health care journey. For eye care professionals (ECPs), this shift in patient behavior presents both challenges and opportunities.
In this video, Ukti Vora, MBA, M. Optom, FAAO, discusses how ECPs can effectively engage patients in a Dr. ChatGPT world. She shares practical advice on patient communication, patient education tools, and why the individualized care provided by ECPs still matters most.
Read our full article on AI chatbots and health information, which includes five strategies for practitioners to remain the most-trusted source in a fast-changing, AI-infused vision care landscape.