AI in 60 Seconds is a new Insight Media series written by AI expert Ukti Vora—each regular installment will offer quick, easy-to-implement tips to help eye care professionals enhance practice excellence by putting artificial intelligence to work.
Be honest: how many recall messages have you sent that were the same basic line just with the date changed? Writing fresh copy for every exam, refit, pickup, and follow-up is not exactly thrilling—and it’s time-consuming—many practices do not have the time to do it.
Here is the fix. That free AI chatbot already on your phone or browser can write you a solid recall message draft in less time than it takes to refill your coffee. This is the AI prompt that keeps coming up in practices that have refined their process and swear by it:
“Write a short, [friendly/professional] [text/email] reminding a patient it is time for their [exam/refit/pickup/follow-up]. Keep it under [30 words/2 sentences], skip clinical jargon, sound like a real person wrote it, and end with one clear next step. Do not include any patient name or personal details.”
Fill in the brackets, hit enter, and you have a message ready to personalize. Save the prompt so you are never starting from scratch, and swap in a new reason each time.
One thing worth remembering: these are public tools, so keep real patient names and details out. Draft a general message, then personalize it later.
AI is quickly becoming part of healthcare workflows—more than 80% of physicians now use AI professionally, a number that has more than doubled in the last three years.
For eye care professionals looking to keep pace with these evolving technologies, stay tuned for future installments of AI in 60 Seconds, featuring practical tips and implementation strategies.
Ukti Vora, MBA, M. Optom, FAAO, is the founder and host of Nerdy Optometrist Media, LLC